Senior IT Systems Administrator

Perfect Day

Perfect Day was founded in 2014 to create delicious, nutritious dairy products that everyone can love. We’re using fermentation (not animals) to make dairy proteins that are the foundation for foods like ice cream, cheese and yogurt – all with the distinctive taste and textures that consumers demand, but without lactose or environmental downsides. Through partnerships with respected brands, we’re working to launch a whole range of dairy products that will help shape a humane, sustainable food system for future generations.

As the newest member of the IT team you will help to help secure and manage our primarily cloud-based IT infrastructure. This role reports to the Senior IT Manager as a technical leader of a small and growing IT team. Our ideal candidate is an IT generalist who wants to build their career through learning and managing a broad range of services for a growing startup.

Our current stack includes:

- Microsoft Active Directory, Azure AD

- Okta

- Windows 10 and OSX endpoints

- Microsoft Office 365 Suite (Outlook, Teams, Sharepoint, Office 2016)

- Meraki routers and wireless devices

Your Contribution:

- Microsoft Office 365 Support, management, and additional service implementation

- IT Documentation (Create and update technical documentation

- Intune implementation and support

- PowerShell scripting (especially around Microsoft Office 365 and Endpoint management)

- Semi-frequent hands-on Endpoint support for time sensitive issues and help desk escalations

- Self-directed project management using tickets or other tools

- Recommending and assisting with the justification for IT service improvements

- Security minded decision making

- Server implementation, maintenance and support

- Some network troubleshooting and support (basic wireless, VPN and VLAN configuration)

- Backup monitoring and testing

- Fostering vendor and team relationships

- Software and hardware procurement

- As a small team, other items will come up over time as well, and most of these responsibilities are shared to some degree with consultants and other members of the team

- Upcoming expected projects:

- Configure intune for Endpoint management and inventory

- Assist with creating and following change management procedures

- Integrating Okta with more of our services

- Security hardening of existing systems

- Office 365 tenant creation and management for subsidaries

Knowledge and Skills:

- A minimum of 6 years' experience in roles supporting these or similar techniques

- Team, vendor and inter-group relationship building

- In-depth Microsoft Office 365 experience

- Training and mentoring

- Broad IT background

- Smaller team, consulting, or solo system administration experience

- ITIL or other change management experience

Physical Requirements:

- Requires long hours staring at a computer screen

Sounds interesting?